Bk.99's Privacy Policy — Your information is completely safe with us

Bk.99 (bk99-khelo.com) is a Bangladesh-based online Sports Betting and entertainment platform. We believe your privacy is a fundamental right — not merely a legal obligation. That is why bk.99 only collects the information that is truly necessary to serve you.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and when it may be shared with third parties. It applies to all members in Bangladesh.

We promise — your data will never be sold. It belongs to you. bk.99's only role is to keep it safe.

Bk.99 collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.

1.1 Information You Provide Directly

• Personal Identity: Name, date of birth, national ID number (where verification is required).
• Contact Information: Mobile number, email address.
• Payment Details: bKash/Nagad/Rocket number (for transaction verification).
• Security Information: Password (stored in encrypted form).
• KYC Documents: Photos or documents uploaded for identity verification when required.

1.2 Automatically Collected Information

• Device Information: Device model, operating system, and browser.
• Network Information: IP address, connection type.
• Usage Data: Pages visited, time spent, and bets placed.
• Cookies & Local Storage: To remember your session and preferences.

Bk.99 uses your information only for specific purposes, each of which is clearly outlined below:

Bk.99's security infrastructure meets international standards, with multiple layers of protection for every piece of your data.

Technical Safeguards

• TLS/SSL 256-Bit Encryption: All data transfers are fully encrypted.
• Password Hashing: Using the bcrypt algorithm — no one can view your original password.
• Two-Factor Authentication (2FA): OTP verification is required for all transactions.
• Firewall & DDoS Protection: Servers monitored 24/7.
• Regular Security Audits: Regular audits by third-party security experts.

Administrative Safeguards

• Only authorized staff can access your information.
• Every data access is logged.
• All staff undergo regular security training.

Short Answer: No, your data is never sold. However, in certain circumstances, limited information may be shared:

When your data may be shared

• Payment Processors: bKash/Nagad/Rocket — only the minimum information required to complete transactions.
• Legal Obligation: In response to a valid request from a court or government authority.
• Fraud Investigation: With security agencies for safety purposes.
• Business Transfer: In the event of a change in company ownership (you will be notified in advance).

Bk.99 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

You can disable cookies through your browser settings, though doing so may cause some features to stop working.

As a bk.99 member, you have certain important rights over your personal information:

Bk.99 does not retain data any longer than necessary. The retention periods for each type of information are outlined below:

• Account Information: For the duration of the account plus 5 years.
• Transaction Records: 7 years (in accordance with financial regulations).
• KYC Documents: 3 years after account closure.
• Login Logs: 6 months.
• Support Conversations: 2 years.
• Marketing Data: 2 years, unless consent is withdrawn earlier.

Bk.99 strictly does not collect information from or provide services to anyone under the age of 18. Age verification is mandatory during our registration process.

• Any account identified as belonging to a minor is suspended immediately.
• All collected data is permanently deleted.
• Parents or guardians can contact our support team to report a child's account.

Bk.99 may update this Privacy Policy from time to time. Members will be notified via mobile or email before any significant changes take effect.

• The date of any changes will be updated at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• We recommend checking this page regularly.

If you have any questions or concerns about our Privacy Policy, please don't hesitate to contact us. We're always here to help.